Customer Relations Coordinator at ACADENTAL INC

Lenexa, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

50000.0

Posted On

24 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relations, Problem Solving, Order Coordination, Account Support, Communication Skills, Organizational Skills, Detail Oriented, Inside Sales Support, Customer Service, Relationship Building

Industry

Medical Equipment Manufacturing

Description

Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Health insurance Paid time off Vision insurance Acadental is seeking a detail-oriented and professional Customer Relations Coordinator to support dental schools, faculty, simulation labs, and institutional customers across North America. This is not a traditional call-center support role. Our team works closely with universities, licensing examinations, and educational programs that rely on Acadental products for dental simulation and clinical training. We are looking for someone who enjoys problem-solving, building long-term customer relationships, and helping educational institutions operate smoothly. Responsibilities Support dental schools, faculty, simulation labs, and institutional customers via phone and email Assist with product questions, order coordination, quoting, and account support Work closely with sales and operations teams to resolve customer issues accurately and efficiently Maintain organized customer records and follow-up communication Learn Acadental simulation and educational product lines to provide knowledgeable support Help ensure smooth communication with universities, licensing boards, and professional programs nationwide Build strong long-term relationships with customers through professionalism and responsiveness Qualifications Strong communication and organizational skills Detail-oriented with the ability to manage multiple priorities Professional, dependable, and customer-focused Comfortable working with SKUs, quotes, orders, and institutional accounts Ability to communicate calmly and professionally with schools and faculty Experience in dental, healthcare, education, inside sales support, or customer service preferred About Acadental Acadental supplies simulation and educational products used by dental schools and licensing examinations throughout North America. We are a stable, growing company that values professionalism, teamwork, and long-term customer relationships. This position offers the opportunity to work in a professional small-company environment where your contributions matter and where you will build meaningful relationships with customers in dental education.

Responsibilities

Support dental schools and institutional customers via phone and email regarding product questions and order coordination. Collaborate with sales and operations teams to resolve issues and maintain organized customer records.