Customer Relations Coordinator - Preventive Health at Apollo Hospitals
Bangalore, karnataka, India -
Full Time


Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relations, Telephone Manners, Appointment Scheduling, Patient Registration, Billing, Room Allotment, Information Provision

Industry

Hospitals and Health Care

Description
* Attend all queries coming to the Front office by call or in-person * Attend telephone calls politely and strictly adhering to telephone manners. ·         Provide information regarding various preventive medical health Checkups. * Fix appointments over phone/person/letter * Regulate the patients coming for consultation. * Handle the registration and billing process ·         Receive patients with admission slip from the doctors. ·         Allotment of rooms as per patient's choice and availability. ·         Hand over the admission guidelines to the patient.  
Responsibilities
The coordinator will manage all incoming queries via phone or in-person at the front office, politely adhering to telephone etiquette. Responsibilities include providing information on preventive health checkups, scheduling appointments, regulating patient flow, and handling registration and billing processes.
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