ABOUT US:

For over 40 years Royalpark Homes has provided every homeowner with a pleasurable home buying experience while providing a quality product in Ontario. We are a small, hands-on company enabling us to give homeowners a personal touch to their purchasing venture. We have acquired valuable knowledge and experience over the years to work efficiently and build your new home with competence and professionalism.
In building with traditional values, Royalpark has built the reputation of meeting the needs and desires of all its prospective homeowners. We always strive to incorporate leading edge and innovative ideas into our Ontario homes. As testament to this, we are currently responding to environmental awareness and are incorporating “green” building practices. This will entail creating not only homes, but entire neighbourhoods that are not only more environmentally friendly but end up saving Ontario homeowners on energy costs.

SKILLS, KNOWLEDGE, QUALIFICATIONS & EXPERIENCE

• 2 years of administrative experience is preferred
• 1 year of experience with NewStar software is preferred
• Planning, organizational, and time management skills
• Ability to work across functional areas to achieve desired outcomes
• Excellent computer skills including Microsoft Office Suite
• Ability to assume responsibility and to interface and communicate effectively with others
• Effective English oral and written communication skills and ability to represent the company and project team in a professional manner to the Client, related staff and the community
• Must be legally eligible to work in Ontario
• Direct experience working with home builders or developers
• Experience in planning and executing corporate events
• Familiarity with construction project phases, terminology, and workflows
• Basic understanding of reading and interpreting construction blueprints, drawings, and design documents.

We are seeking a friendly enthusiastic and highly motivated individual able to multitask, challenge, and navigate our clients/homeowners during low or high-volume daily workload. The responsibilities would include, but not limited to:

• Reply to correspondence from Construction, Consultants, Purchasers, Trades in timely order.
• Paperwork to Construction Site, All trades, Purchaser Lot File, after sales service and Design consultants and Décor Manager.
• Maintain and update the Master Data for all new projects. Purchasers Information, Model type and Elevations, review schedule A, review all brochures
• Manage, Update, Maintain the Project catalogues and pricing in NewStar (DSM)

Customer Relations

• Customer information management
• Closing adjustments
• Delay requests or updates
• Unavoidable delay coordination and letters to customers
• Deposit tracking of purchases checks
• Coordination of annual investor reports
• Preparing Occupancy spreadsheet for 8Haus
• Bank deposits and posting
• Reconciling DTA’s for Tarion (monthly)
• Dealing with Construction teams to determine closing/occupancy dates and sending out delay notices
• Processing incoming APS’s
• Processing purchaser deposits
• Managing purchaser questions and requests (includes project updates, realty tax reconciliations)

Miscellaneous

• Help other areas of the office as needed
• Responsible for continuously expanding and updating professional knowledge and improving training skills in order to enhance individual and team innovation and productivity
• Maintaining a positive professional impression for all employees and visitors to Royalpark Homes Head Office
• Sense of urgency towards meeting deadlines and accurate work with a high attention to detail
• Other duties as assigned
• Additional languages (Italian, Punjabi, Mandarin, Portuguese, Hindi etc.