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Customer Relations Manager at Church Home of Hartford

Largo, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Operations, Office Management, Retail Operations, POS Systems, CRM Systems, Problem Solving, Communication, Organizational Skills, Conflict Resolution, Team Leadership

Industry

Description

Description Position Summary We are looking for an organized and detail-oriented Customer Service Manager to oversee customer service operations in a fast-paced retail service environment. This position supports multiple storefront locations from a central office, helping ensure smooth daily operations, strong team communication, and excellent customer experiences. Responsibilities Oversee customer service operations for multiple storefront locations Support storefront teams with daily operational needs Handle escalated customer concerns and resolve issues professionally, compassionately and respectfully. Maintain clear communication between office staff, leadership, and retail teams Provide guidance and support to customer service representatives Requirements Experience in customer service, office management, or retail operations Strong organizational skills and attention to detail Experience with POS and CRM systems preferred Excellent communication and problem-solving skills Ability to manage multiple tasks in a fast-paced environment

Responsibilities

Oversee customer service operations across multiple storefront locations from a central office. Handle escalated customer concerns and maintain communication between leadership and retail teams.