Customer Relations Officer / Concierge at RMA CONTRACTS PTE LTD
Singapore, Southeast, Singapore -
Full Time


Start Date

Immediate

Expiry Date

24 Apr, 25

Salary

2700.0

Posted On

24 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Systems Management, Operational Support, Provision, Middle Office, Management System, Daily Operations

Industry

Human Resources/HR

Description

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations . The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

  • Provide on-site support various teams within organization
  • Provide on-site frontline concierge service
  • Provide on-site support for room and AV/IT systems management
  • Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
  • Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
  • Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
  • Provide administrative support and content to drive the monthly promotion
  • Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
  • Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
  • Provide logistics and AV support for events organised within the three primary locations when needed.

REQUIREMENTS:

  • Diploma in Business Management or relevant discipline
  • Strong service excellence mind-set
  • Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

OTHER INFORMATION:

  • Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
  • Salary: $2,200 - $2,700
  • Performance Bonus
  • 14 Days Annual Leave
  • Duration: 4+5 years contractWorking hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

  • “This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.
Responsibilities

Please refer the Job description for details

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