Are you a passionate Customer Relation Officer with a strong commitment looking for your next challenge? Ultimately Chambers Property Management Services Pte Ltd offer you a competitive compensation structure along with career growth opportunities for professional development.

ABOUT US

Chambers Property Management Services Pte Ltd is a leading provider of property management services in Singapore. With over 40 years of experience, we pride ourselves on our commitment to excellence, innovative approach, and exceptional customer service. Our team of dedicated professionals works tirelessly to ensure the properties under our care are well-maintained and exceed the expectations of our clients and residents.
If you are interested in this exciting opportunity, apply now to join our team!
Job Types: Full-time, Part-time, Permanent, Contract, Temporary
Pay: $2,200.00 - $3,000.00 per month

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In perso

Comprehensive Unit Inspections

• Conduct thorough and systematic inspections of units prior to handover, identifying any defects or issues.
• Collaborate with contractors and suppliers to ensure timely and high-quality rectifications.
• Maintain communication with developers, providing detailed progress reports and preparing handover documentation.

Efficient Handover Coordination

• Plan and manage handover schedules in close partnership with developers, ensuring a smooth and well-organized process.
• Provide owners with clear, professional guidance throughout handovers, addressing their queries and concerns promptly.
• Ensure meticulous record-keeping of handover activities and deliver consistent updates to stakeholders.

Defect Resolution Leadership

• Serve as the dedicated liaison between owners and contractors to manage defect follow-ups and ensure timely completion.
• Monitor rectification timelines rigorously, ensuring service level agreements are consistently met.
• Oversee the documentation and sign-off processes for defect completion, including management of access controls.

Outstanding Customer Engagement

• Deliver exceptional customer service by responding swiftly and professionally to owner inquiries related to defects.
• Build and nurture positive relationships with all stakeholders, balancing empathy with effective problem resolution.
• Identify and escalate complex matters proactively, driving timely and satisfactory outcomes.