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Customer Relations Officer - Remunerator at FleetPartners

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Problem-solving, Microsoft Office, Excel, Administrative tasks, Relationship building, Teamwork

Industry

Financial Services

Description

Now part of FleetPartners Group, Remunerator is a leading provider of salary packaging and novated leasing services. With a strong reputation for delivering exceptional workplace benefit solutions, proudly holding a 4.9-star Google review rating for our exceptional customer service, we continue to expand our multi-national client base. As we grow, we're looking for an enthusiastic and motivated Customer Service Officer to join our vibrant Melbourne team. THE ROLE: As a Customer Service Officer, you'll be at the frontline of our customer interactions, answering web, phone, and email queries, and handling administrative tasks. Reporting to the Team Leader, you’ll be part of a dynamic and supportive team, dedicated to delivering outstanding first-point resolution to clients and customers. This is more than just a job - it's an opportunity to fast-track your career! We offer exciting career development paths for those eager to grow. ABOUT YOU: We're seeking a true team player with: Proven experience in a Customer Service role (bonus points if it’s in a similar industry!) A friendly, bubbly personality that shines when building client relationships Excellent communication skills- both verbal and written Strong computer skills, including proficiency in MS Office (especially Excel) A problem-solving mindset with a drive to take ownership and resolve queries effectively THE PERKS: We offer more than just a role: Hybrid work flexibility with a convenient office location - short walk from Melbourne Central Station! Ongoing training to help you develop and grow Real career development opportunities A fun, supportive, and inclusive work culture where your contribution matters – we work hard, but we have fun too! Ready to Apply? If you're ready to take the next step in your career, apply now!

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Responsibilities

The Customer Service Officer will handle frontline interactions via phone, email, and web queries while performing administrative tasks. They will work under a team leader to provide outstanding first-point resolution to clients and customers.