Location: Addison, IL (On-site)
Reports to: Customer Service Operations Manager
Compensation Range: $48,000-$62,000 Annually + Incentives & Benefits
(Compensation varies based on experience and education)

THE OPPORTUNITY

The Cary Company is seeking a working supervisor to lead a small but mighty Customer Relations team while actively handling customer interactions. This role blends hands-on service with leadership responsibilities, ensuring our customers receive exceptional support while the team meets and exceeds performance goals. This role is a proven launchpad for growth as many of our company leaders began their careers in Customer Relations.

WHY THIS ROLE MATTERS

You’ll be the bridge between leadership and frontline service, ensuring smooth operations while developing your team and maintaining Cary’s reputation for world-class customer care. This role has been a spring board to other leadership opportunities within the organization.

Perks

• Medical, Dental, Vision Insurance
• Life and Supplemental Insurance
• Short Term Incentive Plan (STIP)
• 401K Provision
• Profit Sharing

WE WORK TO BUILD AUTONOMY, CONNECTEDNESS AND CONFIDENCE IN YOUR ROLE

• Employees get 2-4 structured one-to-one meetings with their supervisor per year (replaces traditional performance review with a 2-way discussion)
• We have various committees employees can join (Culture Committee and Cary Cares)
• Fun Friday’s, Weekly Yoga, and other company events are some highlights (check out our Facebook page)
• Core Values: Growth, Positivity, Customer Driven, Spirited Work Ethic, In This Together