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Customer Relationship Executive at Digitide Solutions Limited
Golaghat, Assam, India -
Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, Analytical Skills, CRM Software, Time Management, Organizational Skills, English Fluency

Industry

IT Services and IT Consulting

Description
As a Customer Relationship Executive, you will play a vital role in maintaining strong customer relationships and driving business growth. Your primary responsibility will be to provide exceptional customer service, ensuring a positive and satisfying experience for our clients. You will be the first point of contact for customers, handling inquiries, resolving complaints, and providing accurate information via phone, email, chat, and door-to-door visits. Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.  For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise.  Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.   With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day.  We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
Responsibilities
The Customer Relationship Executive is responsible for maintaining strong client relationships and providing exceptional service across phone, email, chat, and door-to-door visits. Key duties include handling inquiries, resolving complaints, and driving business growth through positive customer experiences.