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Customer Relationships Manager - Colchester at Nationwide

Colchester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

0.0

Posted On

06 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Customer Service, Communication Skills, Remote Support, Video Calling, Financial Services, Problem Solving, Adaptability

Industry

Financial Services

Description

Customer Relationships Manager (CRM) is an exciting, multi-skilled and customer focused role, where you’ll focus on developing more rewarding relationships by supporting our customers to access our products and services through a variety of ways. Having a flexible approach, helping our customers face-to-face in branch and supporting them remotely via the phone or by video call means you will be maximising your existing knowledge, whilst learning new skills. This is a 12-month secondment opportunity working full time, 35 hours per week, Monday to Saturday, and it is based at our Colchester branch in Essex. If this role is advertised as part time the salary will be pro rata. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Responsibilities

Develop rewarding customer relationships by supporting access to products and services. Provide assistance through face-to-face interactions in-branch as well as remotely via phone and video calls.