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Customer Relationships Manager - Halifax at Nationwide

Halifax, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

0.0

Posted On

29 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Relationship management, Communication, Problem solving, Financial services, Face-to-face support, Remote support, Video conferencing, Adaptability

Industry

Financial Services

Description

Customer Relationships Manager (CRM) is an exciting, multi-skilled and customer focused role, where you’ll focus on developing more rewarding relationships by supporting our customers to access our products and services through a variety of ways. Having a flexible approach, helping our customers face-to-face in branch and supporting them remotely via the phone or by video call means you will be maximising your existing knowledge, whilst learning new skills. This is a permanent position working full time, 35 hours per week, Monday to Saturday, and it is based at our Halifax branch (West Yorkshire). If this role is advertised as part time the salary will be pro rata. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Responsibilities

You will manage customer relationships by providing support through face-to-face branch interactions and remote channels like phone and video calls. The role focuses on helping customers access products and services while developing rewarding long-term connections.