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Customer Relationships Manager - Sheffield at Nationwide

Sheffield, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Relationship management, Communication, Problem solving, Financial services, Video conferencing, Telephone support, Adaptability

Industry

Financial Services

Description

Customer Relationships Manager (CRM) is an exciting, multi-skilled and customer focused role, where you’ll focus on developing more rewarding relationships by supporting our customers to access our products and services through a variety of ways. Having a flexible approach, helping our customers face-to-face in branch and supporting them remotely via the phone or by video call means you will be maximising your existing knowledge, whilst learning new skills. This is a permanent position working full time, 35 hours per week, Monday to Saturday and it is based at our Sheffield branch (South Yorkshire). If this role is advertised as part time the salary will be pro rata. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Responsibilities

You will develop rewarding relationships by supporting customers with products and services through face-to-face, phone, and video interactions. The role involves maximizing existing knowledge while learning new skills to provide excellent customer support.