USER EXPERIENCE IS NOT JUST A GOAL: IT’S OUR MINDSET.

We blend creativity and technical expertise to support global clients in automotive, industrial, and consumer sectors—helping their products stand out through innovation and usability.
At RE:LAB, we believe that good design improves life.
That’s why we put people at the center of everything we do.

POSIZIONE:

We are seeking a Customer Research Expert with over 8-10 years of experience in both qualitative and quantitative market research. This is an essential role to support RE:LAB in delivering high-quality customer insights that directly inform our strategic initiatives.

You will be responsible for leading research projects across different market segments, particularly in the energy sector, providing data-driven insights for C-level and Board decision-making. The ideal candidate has a strong analytical profile, the ability to synthesize data into actionable findings, and an extensive background in managing market research with global stakeholders.

• Design, execute, and manage qualitative and quantitative market research projects
• Develop research samples, interview guides, and manage both interviews and data collection
• Conduct data analysis using SPSS (or equivalent) to derive actionable insights
• Prepare detailed reports and presentations summarizing research findings, especially for C-level and Board
• Oversee brand research and NPS tracking
• Manage relationships with market research agencies and coordinate activities with global stakeholders
• Develop effective tracking systems for ongoing market research projects

• Design, execute, and manage qualitative and quantitative market research projects
• Develop research samples, interview guides, and manage both interviews and data collection
• Conduct data analysis using SPSS (or equivalent) to derive actionable insights
• Prepare detailed reports and presentations summarizing research findings, especially for C-level and Board
• Oversee brand research and NPS tracking
• Manage relationships with market research agencies and coordinate activities with global stakeholders
• Develop effective tracking systems for ongoing market research project