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Customer Response Center (CRC) at Bluebirdgroup

Special capital Region of Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

19 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication, Complaint Handling, English Proficiency, Bahasa Indonesia Proficiency, Customer Feedback Analysis

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Job Description : Serving Customers with Professionals in both English & Bahasa Language Answer customer questions quickly, accurately, and in a friendly manner. Provide product or service information clearly and informatively. Handle customer complaints or problems with effective solutions. Maintaining Customer Satisfaction & Loyalty Support Sales & After-Sales Service Collect & Analyze Customer Feedback Job Requirement : Diploma, Bachelor's or Master Degree from any major Having 1-2 years of experience in related field Having good communication and problem solving Having experience for handling soft and hard complaint from customer Fluent in english and bahasa for written and speaking

Responsibilities

Provide accurate and friendly product and service information to customers while resolving complaints effectively. Maintain customer loyalty and analyze feedback to support sales and after-sales services.