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Customer Retention Officer at WWF

New Delhi, delhi, India -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Retention, Donor Management, Relationship Building, Communication, Sales, Fundraising, Networking, Data Management

Industry

Environmental Services

Description

To be part of World's Largest Conservation Organisation To contact donors (via calls, emails, in-person meetings, etc.) and explain WWF India's work in a clear and interesting way. To proactively identify, cultivate and secure high value, long term relationships with new potential individual supporters within our key funding areas. To manage and build excellent relationships with donors to ensure all opportunities are maximised. To convert, retain, and upgrade the existing donor database to maximize the retention ratio. Develop relationship with the donors and upgrade/reactivate them up the donor pyramid. Requirements Be a part of the largest nature conservation organization. Remuneration along with Lucrative incentive schemes. Receive robust training through regular learning and development programs. Merit and performance-driven culture, with ample opportunities to grow in the role.

Responsibilities

The Customer Retention Officer will contact donors to explain WWF India's work and build long-term relationships with potential supporters. They will also manage existing donor relationships to maximize retention and upgrade them within the donor pyramid.