Customer Retention Specialist at EnviroGuard Pest Control
Saint George, UT 84790, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 25

Salary

17.0

Posted On

09 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Outsourcing/Offshoring

Description

EnviroGuard is a family-owned and operated Pest Control company. We started in 2015 with a vision to create a great experience for each and every one of our customers, as we keep their homes ‘pest-free’. We came into the business because we have a passion for helping others, and we had our eyes set on creating a lifestyle for ourselves where we could work hard and play hard(er). We want that same lifestyle for each one of our employees. We’re looking for individuals who are hungry for personal growth. EnviroGuard is young and growing quickly. We’re big on creating an atmosphere and culture where you can grow as an individual while surrounded by people who want to see you succeed, not just at your job, but in life.

QUALIFICATIONS

  • Plays well with others
  • Ready to work hard and learn
  • Assertive and able to follow through
  • Able to flow in an autonomous environment
  • Enthusiastic and likable!
  • Able to hold a conversation
  • Problem solver/solution giver
  • Handle high stress scenarios

REQUIREMENTS

  • Time for some ‘real talk’. Let’s be honest, not everyone likes people. We’re building a culture around great customer service. Sooo, we want people who like people. One, life is too short. Two, if you like people, you’ll definitely like our customers, and they’ll probably like you back. Win-Win-Win!
  • You’ll be taking payment information from customers. So, we do a background check.

MINIMUM QUALIFICATIONS

  • High school education or equivalent

How To Apply:

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Responsibilities
  • Professional phone personality. You’ll be spending a lot of your day on the phone, answering questions, and working with customers.
  • Handling customer cancellations.
  • Running reports on cancellations.
  • High-level customer service skills
  • Email and Text correspondence with customers addressing cancellation concerns
  • Following company policy
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