Borthwick Group is a renowned company in the North East who have been a leading installer since the Energy Company Obligation (ECO) began in 2013. Before this, the company was established in other funding schemes from 2008.
ECO funding and GBIS funding are our area of expertise with a strong knowledge and experience of installing all forms of Insulation methods, Heating systems including Renewable Measures, Solar PV and Ventilation. We are vastly contributing to the Net Zero and Lower Carbon emissions targets by directly reducing homeowners energy costs and consumptions.
Everything we offer is FULLY funded, meaning there is no cost to the customer, so your role will involve calling potential leads and advising them of the thousands of pounds worth of upgrades they can access for free. We can provide full training for the right candidate!

THE PACKAGE:

• 2 week shut down for Christmas
• Bank Holidays off
• Every lead that is booked it that proceeds to install goes into a bonus pot, which is paid on top of your base salary
• Free parking
• Kitchen facilities
• Modern computers and iPhone for work use
• Direct support from management always available
• Smart casual dress code
• Organised activities outside of work, including bottomless brunches and days out
  Overall, we are a loud energetic office who like to achieve our targets. We are looking for people to join our team and grow with us to achieve higher capabilities helping more people and homes to reduce their carbon emissions and energy bills.
  Contract Type: Temporary (Maternity Cover – 9 months)

Experience:

• Customer service: 2 years (preferred

Experience:

• Customer service: 2 years (preferred

AN INSIGHT INTO YOUR DAY-TO-DAY DUTIES:

• Confirm survey appointments and manage any time changes or cancellations
• Working through customer applications made both directly to us from our advertising platforms, and from them phoning into us directly, alongside processing field sales applications
• Checking the customer meets funding criteria and discussing the options available to them, answering any concerns or questions they may have in a professional manner
• Proceeding to book customers an allocated day and time slots for our surveyors to attend and carry out a home check with the aim to secure their funding after
• Updating customers and our on road surveyors when things change
• Inputting appointment details onto our software

THIS ROLE OFFERS THE POTENTIAL FOR A PERMANENT POSITION, CONTINGENT ON PERFORMANCE, AND PROVIDES AN EXCELLENT OPPORTUNITY TO GROW WITHIN THE COMPANY.

Compensation that reflects your value:

• Base Salary £26,000 with OTE of £40,000

Take the first step towards a brighter future by applying via Indeed with a cover letter.

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Free parking

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Hartlepool: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer service: 2 years (preferred)

Work Location: In person
Job Types: Full-time, Temp to perm
Pay: £26,000.00-£40,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Free parking

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Hartlepool: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer service: 2 years (preferred)

Work Location: In perso