All Posting Locations: Pittsburgh, PA, US
Job Functions: Sales
Date Published: August 13, 2025
Ref#: R-95608

EXPECTED EXPERIENCE & REQUIRED SKILLS

• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
• Tested ability to own business process and Category management through a complex Sales position where you owned a desk of roughly $30MM of business
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
• Trusted to work autonomously within a sales framework to plan, organize and set/achieve priorities
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc
• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
• Willing to travel 5-10% out of the area as needed
  Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

ABOUT THE ROLE

Job Description
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for selling and executing across various categories accounting for the Tops Markets & Price Chopper/Market 32 of the Customer Sales Team. The CSM serves as the key stakeholder between Kraft Heinz and our retail partners, leading all selling activities & driving efforts tied to improving our sales, gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.
Due to customer connectivity, we would require this role to be located in or around Buffalo New York.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Own end to end business plans with our retail customers, Tops Markets & Price Chopper/Market 32
• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
• Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
• Work cross functionally with our Retail Execution Manager on key instore execution all assigned category objectives
• Maintain files and business documentation to thoroughly detail business transactions

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disabilit