Customer Sales Representative - Marine (Fantasea) at My NRMA

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience, Sales Environment, Cross-Selling, Up-Selling, Communication Skills, Problem Solving, Professionalism, Confidentiality, Team Player, Marine Products Knowledge, Listening Skills, Self-Presentation, Office Equipment Operation

Industry

Travel Arrangements

Description

Company Description Manly Fast Ferry and Fantasea Cruising are an integral part of Sydney’s transport and tourism system, but they are more than that. They are a part of Sydney’s identity adding to the vibrant tapestry of the finest harbour in the world. Our Fantasea Cruising business complements the ferry services with its leisure-oriented experiences connecting Circular Quay and Darling Harbour to Taronga Zoo, popular daily Sightseeing Cruise, as well as seasonal whale watching cruises, special event packages and private charters. Our marine entities operate under the NRMA Group, one of Australia’s most iconic and trusted brands, that is proudly member-owned. Job Description What you’ll do We are on the lookout for experienced Customer Sales Representatives who also prides themselves on delivering exceptional customer experiences to join our NRMA Marine team. Your ‘office’ will be working on one of the most iconic harbours in the world! You must be able to work on a casual basis on a 7-day rotating roster with availability between 8am-5pm. Must be able to work evenings and busy event seasons. What You’ll Bring Proven experience working in a sales environment, including the ability to identify opportunities to cross-sell and up-sell. Focus on self-presentation, a strong conversationalist and takes pride in providing an exceptional customer experience. Excellent verbal and written communication skills Ability to listen attentively, demonstrate patience with customers and problem solve effectively Demonstrates high level of professionalism, ability to maintain confidentiality and adherence to organisational policies and procedures Ability to operate a telephone system, computer systems and other office equipment Can work confidently on your own while also being a great team player General knowledge of Marine products and Sydney Harbour will be highly regarded Know you Belong At NRMA Marine, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve. While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date: We made the 2022 AFR Boss Best Places to Work List Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 Certified as a Family Inclusive Workplace Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!

Responsibilities

The Customer Sales Representative will deliver exceptional customer experiences while working on Sydney's iconic harbour. Responsibilities include identifying sales opportunities and providing information about leisure-oriented experiences.