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Customer Service 1.0 at Virtual Vantage Inc

Birmingham, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

15.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inbound Calls, Outbound Calls, Empathy, Data Entry, Accuracy, Communication Skills, Computer Skills

Industry

Outsourcing and Offshoring Consulting

Description

Now Hiring: Work-from-Home Customer Service Reps – Flexible Schedules ! Are you ready to ditch the commute and get paid to help people — all from the comfort of home? We're hiring Remote Customer Service Representatives to support a variety of well-known client accounts. If you’re great on the phone, detail-oriented, and ready to join a company that values flexibility, you’re exactly who we’re looking for. What You’ll Do: Take inbound/outbound calls with professionalism and empathy Help customers resolve basic questions and issues Input data into client systems with accuracy Follow up to ensure customer satisfaction Work towards metrics that can lead to fast-track promotions Requirements You’ll Need: High school diploma or equivalent Strong communication and computer skills Quiet, professional home workspace Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Mac/Chromebook) USB headset & wired internet (not needed to apply, but required to start) Benefits Position Highlights: 100% Remote – work from your home office Flexible scheduling options – including part-time and evenings Pay range: $12–$15/hr to start + performance bonuses (where applicable) Opportunities to move up quickly based on performance

Responsibilities

The role involves handling inbound and outbound calls with professionalism and empathy to assist customers with basic questions and issues. Representatives must accurately input data into client systems and follow up to ensure customer satisfaction.