Customer Service Account Manager at DB Recruitment
Horbury WF4, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Sep, 25

Salary

30000.0

Posted On

07 Jun, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Terms: Full Time Permanent 42.5 hours (08:00-17:00 30 mins for lunch and 15- minute breaks in
morning and afternoon)
Summary
We are seeking a new member to add to our Hire Desk team that is a focused and driven individual.
The position will be responsible for all customer dealings and will work closely with other
departments to deliver excellent customer service. While experience in the industry is not necessary,
there must be a strong willingness to learn the product range and industry standards. You will be
required to work within a team, dealing with customers and suppliers via email and phone.
Requirements
 Work well within a team.
 Fast paced and enthusiastic work ethic.
 Commercially aware and profit driven with an ability to negotiate consistently.
 The ability to multi- task and work from various screens and software.
 Must have English/Maths GCSE.
Responsibilities
 Delivering excellent customer service
 Liaising with customer and supplier via phone and email
 Liaising with the Sales team to ensure customer orders are processed correctly.
 Communicating to the wider team any issues/developments with orders.
 Communicating with suppliers when placing orders and buying all equipment for the
business.
 Completing admin tasks including raising, chasing and closing breakdowns, off-hires and
raising damages.
Benefits
 Competitive salary with future pay rises in line with performance and experience
 Company pension
 Yearly bonus & incentive
 WPA health plan
 Death in service
 Free uniform
 Free parking on-site
Job Types: Full-time, Permanent
Pay: £27,000.00-£30,000.00 per year

Benefits:

  • Company pension

Schedule:

  • Monday to Friday

Experience:

  • Good work ethic working in a team: 2 years (required)
  • Good IT and Admin skills: 3 years (required)
  • Wokring in fast paced enviorment: 2 years (required)

Work Location: In perso

Responsibilities

Please refer the Job description for details

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