Customer Service Admin Coordinator at Accents & Interiors Inc

Woodinville, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Warranty Coordination, Documentation, Communication, Scheduling, Detail-Oriented, Self-Motivated, Problem Solving, Organization, MS Office, Proactive Thinking, Fast-Paced Environment, Computer Proficiency, Team Collaboration, Positive Attitude, Growth Mindset

Industry

Wholesale Building Materials

Description

Description JOB SUMMARY Accents & Interiors is a Floor Covering and Interior Finish company with strong ties to the local community and construction industry. We are looking for an energetic, adaptive, self-motivated individual who is interested in growth opportunities and potential for advancement. Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. The Customer Service Admin Coordinator is the main contact and support person for the Customer Service Warranty team. The coordinator will work closely with the Warranty team to support investigation, resolution and coordination of warranty related repairs -including but not limited to documentation, communication and scheduling. Our ideal candidate would be detail-oriented, self-sufficient, and able to work with a sense of urgency while remaining positive and maintaining accuracy through daily processes. This position is built on being detail oriented and hardworking with a growth mindset. SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. • None EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Intermediate skills with MS Office – Word, Excel, and Outlook • Ability to learn and utilize new computer programs quickly • Software is used daily • Ability to focus on tasks within a fast-paced environment • Ability to communicate clearly and professionally both verbally and in writing with all internal and external customers • Strong organization skills • Problem solving mind set • Proactive thinker • Previous flooring experience is not required • You must be comfortable using a computer for paperless processes, in an accuracy-driven environment. • Fun, fast-paced, collaborative environment PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to sit at computer monitor for extended periods throughout the day. • Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • General working conditions • Office environment • May have to meet tight deadlines OUR BENEFITS • Health Insurance (Medical, Prescription, Dental, and Vision) • Life Insurance • Disability Insurance • Paid Holidays and Time Off • 401(k) Plan with company matching HOURS Monday through Friday, 7:00 AM to 4:00 PM. Full time in office role. Non-exempt. Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

Responsibilities

The Customer Service Admin Coordinator serves as the main contact for the Customer Service Warranty team, supporting warranty-related repairs through documentation, communication, and scheduling. This role requires a detail-oriented individual who can work with urgency while maintaining accuracy.