Customer Service / Admin support - Real Estate at Empro Group
Dubai, دبي, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

14 Apr, 25

Salary

0.0

Posted On

16 Mar, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Real Estate

Industry

Real Estate/Mortgage

Description

Application Question(s):

  • Rate your fluency to speak English from 1-10 (10 being the highest)
  • Were you born between 1990-1999

Experience:

  • Real Estate: 1 year (Required)
  • Customer Care: 2 years (Required
Responsibilities
  • ⁠ ⁠Handle inbound and outbound calls, answering queries related to real estate listings, services, and property details.
  • ⁠ ⁠Provide exceptional customer service and ensure all client interactions are handled professionally.
  • ⁠ ⁠Manage client inquiries through email, phone, and chat in a timely and effective manner.
  • ⁠ ⁠Schedule property viewings and coordinate with agents to meet client needs.
  • ⁠ ⁠Maintain a thorough knowledge of current property listings, promotions, and market trends to offer accurate information.
  • ⁠ ⁠Assist clients in understanding the real estate processes and documentation required for leasing, purchasing, or selling properties.
  • ⁠ ⁠Escalate any complex inquiries or complaints to the appropriate department for resolution.
  • ⁠ ⁠Update the CRM system regularly with client information and interaction details.
  • ⁠ ⁠Support the sales team with administrative tasks, including client follow-ups, preparing property-related documents, and organizing open houses or events.
  • Good spoken and written English is a must!
  • Any other languages are a plus point
    For faster application process, submit your application direct to company’s CRM thru this link: https://b24-5w3v0g.bitrix24.site/crmformazg6m/
    Job Type: Full-time
    Pay: AED2,000.00 - AED2,500.00 per month

Application Question(s):

  • Rate your fluency to speak English from 1-10 (10 being the highest)
  • Were you born between 1990-1999?

Experience:

  • Real Estate: 1 year (Required)
  • Customer Care: 2 years (Required)

Language:

  • English (Required)
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