Customer Service & Administration at Satellite Office

Pasig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Order processing, Administration, MYOB, QuickBooks, SAP, Xero, Communication, Data entry, Invoicing, Inventory management, Problem-solving, Multitasking, Organizational skills, Financial reconciliation

Industry

Outsourcing and Offshoring Consulting

Description

We are seeking a highly organized and driven Customer Service & Administration team member to oversee daily operations across customer service, order processing, and internal administration. This is a hands-on role requiring experience with MYOB or similar platforms like QuickBooks, SAP, or Xero, with excellent communication skills, and the ability to manage both people and processes efficiently. You will play a key role in ensuring orders are processed accurately, customers are supported professionally, and internal systems run smoothly. Key Responsibilities Customer Service · Manage all inbound customer enquiries (phone, email, online) · Ensure high-quality, professional communication with hospitals, clinics, and customers · Resolve escalations quickly and effectively · Build and maintain strong customer relationships Administration & Operations · Undertake daily admin operations and workflow efficiency · Manage order processing from purchase order through to invoicing · Ensure accurate data entry and documentation across all systems · Maintain internal records, pricing, and product information MYOB & Accounts · Process invoices and purchase orders in MYOB · Manage inventory levels and stock adjustments · Reconcile discrepancies and ensure financial accuracy Key Requirements · Proven experience in a similar admin / customer service role · Strong working knowledge of MYOB or other similar platforms like QuickBooks, SAP, or Xero (invoicing, reporting) · Excellent organizational and multitasking skills · High attention to detail and accuracy · Confident communicator with strong problem-solving ability What We’re Looking For · A person who can run the admin function · Strong work ethic with a “get it done” attitude · Ability to handle pressure and high-volume environments What We Offer · Stable, growing business with long-term opportunity · Leadership role with real impact · Supportive team environment · Immediate start available

Responsibilities

The role involves managing inbound customer enquiries, processing orders, and handling internal administration tasks. You will also be responsible for maintaining accurate financial records and inventory levels using accounting software.