Customer Service- Administration Support / Security at iFacility
SMB4, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

29 Aug, 25

Salary

12.33

Posted On

23 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

JOB DESCRIPTION: AUROR RETAIL CRIME REPORTER

Attention, self-motivated Auror Retail Crime Reporter! We have an exciting opportunity in our Alarm Receiving Centre (ARC) team and we want to hear from YOU. If you have an interest in working in this environment and would like to build on your administration and IT skills and experience, keep reading to find out what we’re looking for and how you could fit into our team here at iFacility.

AT A GLANCE: THE QUALIFICATIONS WE’LL BE LOOKING FOR

  • IT Literate, competent in Microsoft packages
  • Experience of using computer systems
  • Experience of working in retail, security, administrational customer service role
  • Experience of working within in a small team
  • The business will support you to attain your SIA Card

FIND OUT MORE AND APPLY TODAY!

To learn more about us and what we do, visit our website at www.ifacility.co.uk
If this sounds like it could be the role for you, please send your CV to careers@ifacility.co.uk we’re looking forward to hearing from you!
Job Types: Full-time, Permanent
Pay: From £12.33 per hour

Benefits:

  • Free parking
  • On-site parking

Application question(s):

  • Tell us why you feel your experience suits this role?

Work Location: In person
Application deadline: 30/07/2025
Reference ID: ARCR01
Expected start date: 11/08/202

Responsibilities
  • IT and administrational duties specific to the Auror platform
  • Review and keep the incident feed up to date on Auror platform
  • Retrieve and review the CCTV footage of the incident and time documented by the Store Manager
  • Upload to the Auror platform the CCTV and still images of the perpetrator
  • Reporting incidents to the police force with regards to repeat offenders
  • Manage the communication between police forces and crimes reported. Submit relevant forms/statements to the police
  • Keeping track for Greggs of any prosecutions/successes
  • Adhere to Company policies and procedures
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