Customer Service Administrative Assistant at Ryan Lawn & Tree Inc

Merriam, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

20.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Front Desk Operations, Payment Processing, Organization, Communication, Detail Orientation, Cash Handling, Security Compliance, Professionalism

Industry

Environmental Services

Description

Description Are you a person who thrives in a fast-paced environment and takes pride in creating a great first impression? Ryan Lawn & Tree is looking for a friendly, organized, and dependable Customer Service Administrative Assistant to be the welcoming face of our office. In this role, you'll be the first point of contact for our customers and visitors — playing a key part in delivering the exceptional service experience our clients have come to expect from Ryan Lawn & Tree. What You'll Do Welcome customers and visitors — greet walk-ins warmly, answer questions, and help resolve concerns quickly and professionally Process payments — assist customers with in-person transactions, following PCI compliance standards and ensuring accurate, timely handling of payments Keep the front desk running smoothly — maintain a clean, organized reception area and help ensure the safety and security of our office environment Manage mail and deliveries — sort and distribute incoming mail and packages, and prepare outgoing mail for timely processing Requirements High school diploma or equivalent required; associate's or bachelor's degree preferred 1–3 years of experience in a customer-facing, administrative, or office support role Prior experience handling cash, checks, or payment processing is strongly preferred What We're Looking For Warm, professional communicator with a customer-first attitude Organized and detail-oriented — able to juggle multiple tasks without missing a beat Comfortable handling payment transactions accurately and securely Prior front desk, receptionist, or customer service experience is a plus Why Ryan Lawn & Tree · Compensation — $17-$20 per hour, with opportunity to grow · Employee Ownership — As an ESOP company, every associate has a real stake in our success · Stability & Growth — A financially strong, growing company with a clear path to $200M · Collaborative Culture — A tight-knit team that values doing things the right way · Room to Grow — We invest in our people through structured learning and career development · Competitive Compensation & Benefits — Including health, dental, vision, 401(k), and ESOP participation Ryan Lawn & Tree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Responsibilities

The primary duties involve serving as the first point of contact by warmly greeting customers and visitors, answering questions, and resolving concerns professionally. This role also includes processing customer payments accurately according to compliance standards and maintaining an organized front desk environment.