DESCRIPTION

At Enva we are committed to Recycling and Resource Recovery; it forms the basis of our business strategy and our values. We recover waste products to provide either a second life, such as the production of energy or, in many cases, full closed-loop recycling solutions. We also provide a complete portfolio of water and waste-water services. Our dedication to developing new and innovative products and solutions and extending the lifecycle of the world’s resources is driving our business forward, saving energy and saving resources.
The Successful candidate will play a key role in ensuring we deal with all our customers in a professional, polite, and timely manner via inbound phone calls and emails. The successful candidate will have excellent communication skills and be a team player.
Reporting to the Customer Service Supervisor, responsibilities in this varied role will include:

SKILLS, KNOWLEDGE & EXPERTISE

• Minimum Leaving Certificate qualification.
• 3rd level qualification in a Business/ related discipline would be a distinct advantage.
• Computer literate with very strong working knowledge of MS Word, Excel and Outlook and CRM databases
• Relevant experience in a customer service/ sales support role would be an advantage.
• Excellent telephone manner, communication, and interpersonal skills
• Ability to work on own initiative and as part of a wider team.