Customer Service Administrator at Fortive

Göteborgs Stad, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Management, Logistics, Finance, Communication, Microsoft Office, ERP System, Invoicing, Credit Notes, RMA Registration, Quality System, Detail-Oriented, Proactive, Reliable, Structured

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Role Overview Join our dynamic and supportive team, where you’ll play a key role in ensuring a smooth and positive experience for our customers across the EMEA region. In this position, you’ll work closely with colleagues across Customer Service, Logistics, Finance, and Order Management, helping keep our processes running efficiently and our customers satisfied. We’re looking for someone who enjoys taking ownership, working with a variety of tasks, and contributing to a collaborative and friendly work environment. Key Responsibilities * Register and manage service orders based on customer requests * Update and maintain service information for specific customers * Process service and sales order confirmations * Handle sales order registrations * Support Customer Service teams across multiple sites * Oversee order management from start to finish * Assist with logistics- and finance‑related inquiries * Update customer information in the ERP system * Register non‑compliance issues in the quality system * Process invoices and credit notes when required Authority * Register RMAs and customer orders * Perform invoicing when applicable Experience & Skills Experience * 3–5 years of experience in Customer Service (preferred) * Strong verbal and written communication skills in English * Solid Microsoft Office skills * Additional languages are considered a plus Personal Qualities We’re looking for someone who is: * Accurate, structured, and reliable * Detail‑oriented * Independent yet collaborative * Flexible, positive, and proactive * Curious and social, with a genuine desire to learn and support others Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Fluke Health Solutions Fluke Health Solutions (FHS), an operating company of Fortive, is comprised of 3 industry leaders – LANDAUER, Fluke Biomedical, Victoreen, and RaySafe. We lead the biomedical and radiation detection markets with innovative products and services to keep customers, patients, and clients safe. Our portfolio of products includes software, biomedical test equipment, radiation measurement and radiation detection. The Fluke Health Solutions vision is to empower our everyday heroes to focus only on protecting lives. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Responsibilities

The role involves registering and managing service orders, processing confirmations, and updating service and customer information within the ERP system. Key duties include overseeing order management from start to finish and assisting with logistics and finance inquiries.