Customer Service Administrator at InBond Ltd
SOTT, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

12 Sep, 25

Salary

28060.0

Posted On

13 Jun, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

InBond, a market leader in the provision of premium customer driven logistic solutions, are seeking a Customer Service Administrator to join the current Customer Service team, working alongside a team of Customer Service Administrators and the Customer Service Assistant Manager.
Believing in proactive personal development of its employees, this is an exciting opportunity for a Customer Service Administrator to join our busy department, to gain a vast amount of experience and knowledge from fellow colleagues.

Main Responsibilities and Duties:

  • Working 35 hours per week, providing coverage between 8am and 5pm
  • To provide a positive and proactive customer service experience to the Clients
  • The processing of orders on the warehouse management system
  • Co-ordinating transport bookings with approved haulier.
  • Communicate effectively with colleagues.
  • Working to defined systems, processes & procedures of the Company
  • Working to deadlines

The successful candidate will show a genuine passion to progress their career in Customer Services and will demonstrate a desire to learn in a practical environment. You will be working closely with other team members, supporting them in their workload. This position is an excellent opportunity and will offer you the experience in dealing with blue chip clients with our growing customer base.
Practical experience in customer services, computer skills (Microsoft Word and Excel) and the ability to communicate confidently with colleagues and customers is essential.
The Company offers an attractive salary and benefit package, including 20 days’ annual leave per year (excluding bank holidays), increase by 1 day for each completed year of service (up to a maximum of 25 days per annum (excluding bank holidays) and a Company pension scheme.
Job Types: Full-time, Permanent
Pay: £28,060.00 per year

Benefits:

  • Company pension
  • Free parking
  • Life insurance
  • On-site parking
  • Sick pay

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Administrative: 1 year (required)

Work Location: In perso

Responsibilities
  • Working 35 hours per week, providing coverage between 8am and 5pm
  • To provide a positive and proactive customer service experience to the Clients
  • The processing of orders on the warehouse management system
  • Co-ordinating transport bookings with approved haulier.
  • Communicate effectively with colleagues.
  • Working to defined systems, processes & procedures of the Company
  • Working to deadline
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