CUSTOMER SERVICE ADMINISTRATOR

Do you have previous experience in working within a customer sales/service environment.
We have a vacancy for a customer service administrator to work within our current sales and service team
We manage and operate a busy managed workspace centre in Sheffield and we are looking for an additional member for our customer service team. As well as providing commercial premises to let we also provide meeting rooms, virtual office provision and back up office services. The ideal candidate will play a crucial role in ensuring smooth operations by managing customer enquiries, processing data, and providing exceptional service.
You will be expected to;-
Cover all aspects of our sales and letting services – communicating with potential clients and acting as negotiator for new lets.
Provide comprehensive follow up services and support to our customer base.
Man our in house reception and act as first contact
Service and host our meeting room bookings and other associated areas of operation
Work within the Sales and Service Team to effect an outstanding service
Operate a CRM system
Experience and Skills:-
Manage incoming customer calls and respond to inquiries with professionalism and courtesy.
Perform data entry tasks accurately and efficiently to maintain up-to-date records.
Assist customers in understanding our services and products, effectively upselling where appropriate.
Good communication and interpersonal skills
Ability to work as a team
Previous experience of a sales and or customer service position (not retail)
Motivated and able to work to deadlines and targets within a sales environment
Previous experience of working with a computerised CRM system (however training will be provided)
IT literate and familiar with Microsoft Office 365
Driving license desirable
This is a full time post however 2 x part time posts will be considered.
Salary commensurate with experience from £24000 - £26900 approx
Company pension
4 weeks annual leave plus bank holidays
To apply email enquiries@abc4business.org.uk and request an application form for vacancy reference CST25
Closing date for completed application forms is 26 September 2025Duties
Job Types: Full-time, Permanent
Pay: £24,000.00-£26,900.00 per year

Benefits:

• Company pension
• On-site parking
• Sick pay

Experience:

• Direct sales: 1 year (required)

Work Location: In perso

Please refer the Job description for details