Customer Service Administrator | Nobia | Darlington | Replacement at XPO Logistics
Darlington, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

29 Nov, 25

Salary

26228.0

Posted On

29 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

BE PART OF SOMETHING BIG:

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know

Responsibilities
  • Proactively seek to prevent issues and when issues do arise, find out-the-box solutions to keep our service levels running to the highest possible level
  • Make outbound calls to customers regarding deliveries
  • Take inbound calls from customers / drivers
  • Monitor inbound/outbound call logsOther various office based duties
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