CUSTOMER SERVICE ADMINISTRATOR

Join PEER as a Customer Service Administrator and play a key role in supporting learners on their trade school journey. In this role, you’ll keep things running smoothly by managing data, results, progress, and scheduling — making a real difference to the success of our students.

QUALIFICATIONS & REQUIREMENTS

• Proven administration experience
• National Police check (or willingness to obtain)
• Working with children check (or willingness to obtain)

• Provide essential admin support to PEER’s RTO
• Manage enrolments, attendance, and learner scheduling for trade school
• Coordinate and communicate learner schedules in a timely manner
• Monitor shared inboxes and handle communication with learners and staff
• Maintain accurate data entry and records with strong attention to detail
• Support smooth office processes, including student follow-ups
• Adapt and pitch in across a variety of trade school tasks