Customer Service Administrator at Rotork Controls

Bath, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, I.T Skills, Organisational Skills, Negotiation Skills, Technical Knowledge, Mechanical Knowledge, Electrical Knowledge

Industry

Industrial Machinery Manufacturing

Description

Job Description This is a key role in providing exemplary levels of customer service to our global customers, ensuring order developments are managed efficiently in a proactive manner. Reporting to the Contracts Team Leader, you will work as part of a larger team who liaise with multiple departments across the business ensuring updates on orders are precise and accurate. In this role you will carry out contract reviews of customers’ orders, liaise and use negotiation skills with both customers and internal departments regarding delivery or special requirements and organise your working day to ensure priorities are addressed, customer expectations are met and internal delays are reduced. This role would suit a person who can build strong relationships with customers and other internal departments and has to the ability to work well under pressure. Qualifications Essential Communication skills Interpersonal skills I.T skills – Microsoft Office Organisational skills – able to prioritise Good general education (numerate and literate) Desirable Negotiation skills Experience in a manufacturing/engineering environment Experience in a contractual environment Good technical, mechanical and electrical knowledge Additional Information Rotork DNA and Behaviours Our greatest achievements come from working together. When we unite around a shared purpose, support one another and bring our unique strengths, there’s nothing we can’t achieve. Our DNA and behaviours capture what this means at Rotork. By embracing them in all we do, we deliver results safely and sustainably, drive accountability and a growth mindset, stay agile – and go further. Together. Our DNA—'We Value Our Customers, We Grow Together, We Win as a Team’—is the foundation of who we are. By living these behaviours, we keep each other safe, value our customers, and move Rotork forward—Together. By living our DNA and behaviours, we collaborate for success across every area of our business. For the benefit of our customers, each other, Rotork and the world.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Provide exemplary levels of customer service to global customers and manage order developments efficiently. Liaise with multiple departments to ensure precise and accurate updates on orders.