Customer Service Administrator at Saica Pack Ireland UC
Ashbourne, County Meath, Ireland -
Full Time


Start Date

Immediate

Expiry Date

15 Oct, 25

Salary

36000.0

Posted On

16 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Customer Service Skills, Addition

Industry

Outsourcing/Offshoring

Description

The Role:
An opportunity has arisen to recruit a Customer service administrator at the Saica Pack Ashbourne site. This position will be on a permanent basis, working Monday – Friday.

SKILLS REQUIRED

  • Excellent customer service skills.
  • Excellent interpersonal skills and an ability to communicate at all levels.
  • Ability to work as part of a team, in a busy office, working to tight deadlines.
  • Good organisational skills and an ability to prioritise workload.
  • Excellent IT skills – including MS Office. Excellent communication and Interpersonal skills are also essential, in addition to exceptionaladministrative skills. Numeracy, tenacity and resourcefulness skills are also required.

How To Apply:

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Responsibilities
  • Managing a number of customer accounts within the department.
  • Ordering, delivery and stock management of all components for each account.
  • Interpreting and reviewing customer forecasts and requirements to ensure customer demands are fully met, whilst minimising cost.
  • Co-ordinating and processing new product developments from conception to approval/order stage.
  • Communicating with customers by various methods, ensuring at all times that high standards of customer service are met.
  • Liaison with all internal departments, as well as External Sales, Technical Reps, suppliers and finance service centre.
  • Ad hoc duties such as project work, processing complaints, resolving invoice queries, etc.
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