An exciting opportunity has arisen for a Customer Service Administrator to join the Estates & Facilities Directorate at the University of Wolverhampton.
An exciting opportunity has arisen for a Customer Service Administrator to join the Estates & Facilities Directorate at the University of Wolverhampton. You will work within the Business Support section and be responsible for the administration of the human resources aspects for the directorate.

• You will be required to raise any necessary paperwork for the recruitment of staff and prepare the induction paperwork for new starters.
• Assist with the monitoring of absence monitoring policy and liaise with the relevant line managers regarding the follow up actions.
• Update various databases to record, monitor and evaluate services within the directorate

• Knowledge of GDPR and have the implications of this in the work environment.

  To be successful in this role you will need

• Excellent communication skills to be able to liaise with other members of staff

• Excellent IT skills to be able to use all Microsoft packages and other IT packages
• Be able to work on your own initiative and also work as part of a team
• Work closely with the University HR Business Partners
• Be able to commit to working at the other campuses to provide support to the Facilities teams.

The University can offer you; 30 days annual leave plus the statutory bank holidays and concessionary days. Staff can also access a staff benefits scheme and join a pension scheme.