customer service adviser at GROUPE PROMUTUEL FDRATION DE SOCITS MUTUELLES DASSURANCE GNRALE
Quebec City, QC, Canada -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

57000.0

Posted On

06 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
Responsibilities
  • Answer written and oral inquiries
  • Answer inquiries and provide information to customers
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Explain procedures, risks and benefits to clients
  • Answer clients’ inquiries and provide information
  • Resolve product and service related problems
  • Document work completed
  • Recommend measures to improve work methods
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