Customer Service Adviser (Insurance)
at
ARF ASIA PACIFIC PTE LTD
Singapore, , Singapore
-
Full Time
Start Date
Immediate
Expiry Date
27 Sep, 25
Salary
4000.0
Posted On
29 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Outsourcing/Offshoring
Description
Responsibilities
Provide a one-stop General Insurance Solution to our customer
Client Servicing includes attending to client’s enquiries, assisting in obtaining the most competitive quotation
Liaising with insurers for quotations, enquiries or requests from client and following up on quotations and policies
Renewals Servicing includes following-up with clients on their renewals and coordinating with insurers accordingly
Claims Servicing, includes advising clients, notifying insurers, following up on status till final settlement and case filing
Set proper expectations for customers and resolving any customer issues
Liaising with stakeholders, business partners and vendors in campaigning the product
Develop new prospects and activities
Client Servicing includes attending to all client’s enquiries, assist in obtaining the most market competitive quotation that suits client’s preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
5.5 days work week
Any additional details not in this job description can be further clarified during the job interview
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