HOW WILL YOU CONTRIBUTE AND GROW?

We are seeking an enthusiastic Business Process Administrator to assist the reliable and timely execution of transversal business processes in a Back Office type environment, based at our offices in Alpha Tower, Birmingham City Centre.

• Facilitating reliable execution of transversal business processes in a Customer Services Back Office type environment
• Ensuring business process performance (e.g. accuracy, speed of execution, output quality etc.) is within acceptable parameters
• Support the Invoicing Team with all aspects of customer services, creating , downloading and outsourcing customer invoicesDealing with customer requests relating to Purchase orders Dealing with customer requests relating to copy invoices
• Timely and accurate creation of customer accounts into ERP system.
• Timely and accurate amendments to customer accounts in ERP system
• Monitoring multiple Customer Services inboxes resulting in a wide range of queries
• Executing Back Office Customer Service Administration tasks to a target driven environment

Please refer the Job description for details