Customer Service Advisor Baggage Claims
26,210 - 26,810

Cosham, Portsmouth

• Are you looking for a new role where you can really make a difference to customers?
• Do you have natural empathy?
• Do you pride yourself on delivering first class customer service?

Duties and responsibilities of the Claims Support Advisor:

• Providing an empathetic approach for all our customers by putting yourself in their shoes and understanding their needs
• Resolving disputes with customers, referring to your colleagues for advice if needed
• Accurately record the informatio

We provide a comprehensive training and onboarding programme for all new staff. This programme is the start of a learning journey which involves regular coaching, feedback and skill development. Our investment in you allows you to grow and progress for the longer term. For this reason, if you are in possession of a visa please note that we will be unable to consider you for one of our positions if you have less than 18 months remaining on your visa. If you have less than 18 months remaining on your visa, we may still consider you for one of our roles if you can provide one of the following:

• Clear evidence of family ties that would go on to provide you with the eligibility to extend your visa.
• Clear and current evidence that you qualify for a visa extension under the UK immigration laws and can also provide supporting documentation of this