CUSTOMER SERVICE ADVISOR

Barker Munro recruitment is pleased to be able to offer this exciting opportunity within this friendly and well-established insurance business for someone who can demonstrate experience within customer service and/or sales and who is looking to develop their career further.
Are you a confident communicator with a knack for problem-solving and a passion for delivering exceptional and friendly service? Join a respected insurance business and become the voice the client’s trust.
An exciting opportunity is available for a Customer Service Advisor. You’ll be the first point of contact for clients—handling queries, resolving issues, and ensuring every interaction reflects the commitment to excellence. You’ll work closely with the clients to support policy administration and client retention. You will process general customer enquiries, policy alterations, renewals and introduce new/additional products and services to clients. There will be an opportunity to pro-actively establish new sales opportunities by cross selling and to be able to introduce the full suite of products.

About you:

• Individuals who can demonstrate the drive, energy and enthusiasm required to provide a fantastic customer experience to an already existing and prospective client base.
• A confident personality who can work well within a team environment but can also work just as well as an individual and be comfortable dealing with people over the telephone
• Someone who is bright and engaging and shows initiative and has a “can do” attitude
• Good interpersonal skills, communication skills, & relationship building abilities.
• Sales and/or customer service experience is desirable; however, insurance experience is not essential

A selection of benefits are also on offer which include – health Insurance, Parking, Holiday, Life Insurance and pension package.
This opportunity is office based, so you must be comfortable working in an office with the team on a day to day basis which is a constant benefit to develop your knowledge and career.
Ready to make your mark in insurance?
If you feel you have the qualities required and the experience within sales and/or customer service, apply now…..we want to hear from you and interviews are happening IMMEDIATELY.
Job Types: Full-time, Permanent
Pay: £22,420.00-£25,196.69 per year

Experience:

• Customer service: 1 year (preferred)
• Insurance sales: 1 year (preferred)
• Office: 1 year (preferred)

Willingness to travel:

• 25% (preferred)

Work Location: In perso

Please refer the Job description for details