Customer Service Advisor Bristol at National Express
Bristol BS1 3NU, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

17 Oct, 25

Salary

12.96

Posted On

18 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

We’re excited to offer a fantastic opportunity to become a Customer Service Advisor at Bristol Bus and Coach Station. If you enjoy working in a dynamic environment and love helping people, this could be the perfect role for you.
Location: Bristol Bus and Coach Station
Schedule: Any 4 days a week
10 hours a day between 07:45 and 19:45
Including every other weekend
Interview Date: Thursday 31st July (onsite)
As a Customer Service Advisor, you’ll be right at the heart of the action. You’ll provide helpful and friendly support to passengers and staff in a busy transport hub. Whether it’s selling tickets, answering questions, pointing someone in the right direction, or helping keep everyone safe – your role will make a real difference to someone’s day.

Responsibilities
  • Delivering outstanding customer service with a positive and proactive approach
  • Providing information about services, updates, and disruptions clearly and accurately
  • Using ticketing and operational systems confidently and responsibly
  • Supporting and encouraging team members, and helping with training when needed
  • Following all health and safety procedures to maintain a secure working environment
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