Customer Service Advisor at Careerbox CCI
Umhlanga Rocks, KwaZulu-Natal 4321, South Africa -
Full Time


Start Date

Immediate

Expiry Date

11 Nov, 25

Salary

0.0

Posted On

11 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

EXPERIENCE & QUALIFICATION

  • Matric (Grade 12) – compulsory
  • Minimum 3 months of customer service experience
  • Excellent communication and listening skills
  • Problem-solving abilities and a customer-first mindset
  • Ability to work in a fast-paced, high-volume environment
    Job Type: Full-time
    Pay: From R5 650,00 per month
    Work Location: In perso

How To Apply:

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Responsibilities
  • Responding to incoming calls and assisting customers with their queries
  • Providing accurate information about products and services
  • Handling complaints and resolving customer issues in a timely manner
  • Capturing customer information and call outcomes on internal systems
  • Meeting performance targets, including call quality and turnaround time
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