Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

EDUCATION:

• GCSEs or equivalent required.

WORK EXPERIENCE:

• 12 months experience in Customer Service or call centre environment (call centre experience is desirable).
• Previous experience in telesales is advantageous.

SKILLS/KNOWLEDGE:

• Knowledge of SAP is beneficial.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong telephony skills and experience with live web chat, email, and SMS communication.
• Ability to work towards KPIs in a fast-paced environment.

EQUAL EMPLOYMENT OPPORTUNITY

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returne

GENERAL OFFICE DUTIES:

• Perform general administrative tasks, including manual input of data and written correspondence.
• Liaise with internal departments and fulfilment teams professionally.
• Assist in filing orders and managing general paperwork.
• Comply with job-relevant Companies Practice Standards.
• Attend training sessions to understand company procedures and standards.
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