Customer Service Advisor - Crewe at Assurant

Crewe, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

25586.66

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Active Listening, Problem Solving, Communication, Data Entry, Website Navigation, Customer Service, Verbal Skills, Written Skills

Industry

Insurance

Description

Customer Service Advisor Location; Crewe, Cheshire Fulltime, 40 hours, including some weekends Remote Working (After 8-16 weeks of On-Site Training) £25,586.66 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Overview of Position Helping people thrive in a connected world! As a member of our Contact Centre team, you’ll support some of our 8 million+ customers and represent some of the biggest brands in telecoms and finance. We are looking for great listeners and communicators to help our customers protect what matters most, getting them back on their feet when their mobile phone or gadget gets lost, stolen, or damaged. What makes us different? Comprehensive training to prepare you for the role Flexibility: with remote working is available once full training is completed, and performance targets are met Balance is important - so we offer 21 days of annual leave plus bank holidays, which will increase in line with the length of service. You will also receive an additional cultural Heritage Day We care about your well-being - we have an employee assistance program that helps you and your family with practical information and advice covering a wide range of topics affecting health, family, money matters, and work. A multitude of benefits including discounts on retail and tech, health cash plans, bonus schemes, internal recognition, rewards, and incentives plus lots more! Learning and Development opportunities including Udemy learning, internal one-to-one development, and growth platforms Internal Wellbeing Programmes We have an employee referral scheme, which rewards employees when referring friends and family to be part of our Assurant family Free Onsite Parking What are the requirements needed for this position? Excellent verbal, written, and listening skills Basic computer skills, including data entry, website navigation, and other software Experience working in a customer service environment This job posting is part of our ongoing efforts to build a strong talent network for current and future opportunities. We invite you to apply, and qualified candidates will be contacted as roles become available. At Assurant, we are passionate about Diversity, Equity & Inclusion. Diversity allows us to inspire creativity in the global marketplace, and we are huge believers in the strategic value of inclusion and how it can improve us as a business. Not just in performance, it also allows us to create growth opportunities, better aligns us with our clients, and enhances employee engagement. We can’t wait to review your application! #LI-Onsite We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.

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Responsibilities

As a member of the Contact Centre team, the advisor will support millions of customers across telecoms and finance brands, helping them when mobile phones or gadgets are lost, stolen, or damaged. The role involves being a great listener and communicator to assist customers in protecting what matters most.