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Customer Service Advisor at CUMMINGS INC

Scoresby, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Parts Interpretation, Order Processing, Email Communication, Phone Communication, Customer Support

Industry

Motor Vehicle Manufacturing

Description

Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better. We are looking for a talented Customer Service Advisor to join our team specialising in Customer Service Parts department, and support for our Customer Support Centre in Scoresby. This role will be a Permanment Part Time role, 22.8hrs in the week. Hours and days are flexible, must cover busy and peak periods. In this role, you will make an impact in the following ways: Be the first point of contact for our valued customers across the South Pacific region Answer Parts related inquiries from customer calls and emails Assisting with parts interpretation and the provision of required parts Advise on part suitability and talk your customers through the best solution for the job Orders and quotes received and processed in a timely manner Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Responsibilities

The advisor will serve as the initial contact for customers in the South Pacific region, addressing inquiries related to parts via phone and email. This includes assisting with parts interpretation, confirming suitability, and processing orders and quotes promptly.