Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Service Advisor at Curo
Bath BA2 1EP, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

13 Nov, 25

Salary

28920.0

Posted On

13 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description
Responsibilities
  • Answering inbound calls, WhatsApp messages, texts, emails, and social media enquiries
  • Handling and resolving customer queries at the first point of contact wherever possible
  • Using multiple systems simultaneously to find information and update records
  • Managing challenging situations with empathy and professionalism
  • Providing advice and guidance on a wide range of housing-related matters
  • Directing complex queries to the appropriate teams when necessary
  • Working in a fast-paced environment where no two days truly are not the same