We are seeking an enthusiastic individual to join our team as a Customer Service Advisor. If you have previous experience in customer service and a dedication to delivering outstanding service, we want to hear from you.

REQUIREMENTS:

• Excellent communication skills, both verbal and written.
• Previous experience in a customer service role is preferred
• Must be IT and computer literate.
  -Must have experience working within a busy environment.
• Must have excellent organisation and time management skills.
• Strong problem-solving skills and attention to detail
• Ability to work well in a team environment
  Job Types: Full-time, Temp to perm
  Pay: £13.00 per hour

Benefits:

• Casual dress
• Free parking

Experience:

• Customer service: 2 years (required)

Work Location: In perso

• Provide exceptional customer service and support to clients.
• Respond to customer enquiries and resolve issues in a timely and professional manner.
• Assist customers with product information, and general questions.
• Process customer requests, returns accurately, invoice requests and complaints etc.
• Maintain customer records and update information in the database.
• Collaborate with other departments to ensure customer satisfaction.
• Follow company policies and procedures for handling customer interactions.
  -GDPR compliant.
• Maintain a high level of phone etiquette and professionalism.