JOB DESCRIPTION

Love cars? Love talking to people who love cars? This job is for you! MicksGarage.com are seeking Customer Service agents to join our team of Parts Advisers in Parkwest, Dublin 12 and will guide and advise customers in a fast paced environment via, telephone and over email. If you have a passion for customer service (and cars!) and want to join a team that makes lasting impressions in a busy sales environment, then this is the opportunity you’ve been waiting for.

REQUIREMENTS & EXPERIENCE REQUIRED:

• Strong knowledge of cars and car parts is essential
• Fluent English essential (Written, oral and verbal).
• Excellent verbal and written communication skills, e.g. an extremely friendly and professional manner.
• Previous experience working in a Customer Service environment essential
• Someone who loves to solve problems
• Ability to multi-task and handle day-to-day activities in a fast paced environment - take a call, write an email and operate a chat function.
• Excellent PC skills, and strong familiarity with online shopping

Please refer the Job description for details