Job Description:
The role
Foundever is hiring remote Customer Service Advisors for a short-term project. This is a fully remote role, supporting customers from the comfort of your own home using your own computer. The project runs 24/7, so we’re looking for people who can commit to shifts across a range of hours. If you have previous customer service experience and are looking for short-term work over the summer — we’d love to hear from you.
Details
Pay: £14 per hour + an increase to £17.50 per hour between 22:00-06:00
Hours: We need you to be flexible working 24/7 on a shift rotation basis
Contract: Short Term 2 week contract with the potential to be extended
Location: Remote in the UK

What we need from you

• Have strong communication skills, with fluent spoken and written English
• Demonstrate active listening and the ability to show empathy when supporting customers
• If you’re a UK citizen, hold a valid, in-date UK passport
• If you’re a non-UK citizen, hold a valid full-time work visa and be able to provide a share code
• Be fully flexible to work on a 24/7 shift rotation, including nights and weekends
• Use your own Windows computer that meets the technical requirements listed below

Computer Requirements
This role requires you to use your own computer. In order to be elegible you must already own a computer that meets the below specifications:
Operating System: Windows 10 or higher (Mac/chromebooks are not supported)
RAM: 4GB or above
Free HD Space: 500MB or above
Processor: Non-ARM
Browser: Microsoft Edge (Up to date)
Anti Virus: Windows Defender
Connection Type: Wired Ethernet Broadband
Dowload Speed: 10mbp/s or above
Upload Speed: 5mbp/s or above
Headset: A wired USB headset with a microphone
Apply Now!
If you meet the above requirments, we would love to hear from you. Once you apply, one of our recruitment team will be in contact. Please note, we are expecting a large volume of applications so please expect a delay in hearing from the team.
Watch this video to get a sneak peak of the job in action

Please refer the Job description for details