CUSTOMER SERVICE ADVISOR – GOALS HEAD OFFICE - 24 HOURS PER WEEK (3 DAYS)

At Goals, the game means more. We have everything you’d expect from professional football. At Goals, it’s anything but a kick about. This is a very exciting time to be joining Goals with our brand recently relaunched and major investment in new pitches and clubhouse facilities. We are looking for a customer service advisor to join our team based within Head Office in East Kilbride. You will part of a dedicated call centre team handling all calls and support for our 43 clubs based within the UK.

• Providing excellent customer service
• Answering incoming calls
• Handling customer queries and enquiries
• Resolving customer issues and complaints
• Managing multiple tasks
• Online chat helpdesk support agent Attributes
• Strong interpersonal skills
• Being professional and flexible
• Results driven and sales orientated
• Good Administrative knowledge of Microsoft pages; Excel, Word and Outlook
• Quality Organisational skills
• Professional Manner
• Excellent Time keeping